Privacy notice

Who we are

This website is operated by Horizonexa (Horizonexa LLC, 30 N Gould St. #30781, Sheridan, WY, USA; and operations contact in Türkiye at Erenler Mah. Elmacioğlu Sk. No:22/13, Karatay / Konya).

Privacy-related requests about this website: [email protected].

What this notice covers

This notice describes personal information processed when you use the public Horizonexa website and submit a quote or contact request. This site does not offer public user accounts or account registration.

Information you submit

If you use the quote / contact form, we ask for the fields shown on that form. Required fields are name, email address, and message. Optional fields are company, phone number, and product interest.

We use this information to respond to your request and to follow up about bakery equipment, trade, or logistics inquiries.

Technical information

When you submit a form, our systems may process your IP address for rate limiting and abuse prevention so the form cannot be flooded.

Server and hosting logs that are normal for operating a website may also be generated by our hosting environment.

Cookies and similar technologies

The public marketing pages in this codebase do not load advertising or analytics cookie SDKs.

If an authorised operator signs in to the private administration area, a session cookie is used only to keep that login secure. That area is not part of the public website experience.

Where information is stored and who processes it

Form submissions are stored in our website database so our team can read and answer them.

Our hosting / infrastructure provider processes data as needed to host and operate the site. We do not sell the information you submit through the contact form.

How long we keep information

We keep inquiry records for as long as needed to handle your request and related business follow-up, and to meet legitimate operational or legal record-keeping needs. Exact retention can vary by inquiry; you may ask us about a specific request using the contact email above.

Your requests

You may email [email protected] to ask what inquiry data we hold about you from this website, to correct it, or to request deletion where applicable. We may need to verify the request relates to the email address used in a submission.

Changes

If this notice changes, we will update the “Last updated” date on this page.